Account is already associated with another member (IPS)

Typically means that the SSO identity (VulpeLab) is already linked to a different Invision Power Suite (IPS) user account, and you're trying to log in or register with that same SSO identity again.

Here’s how to troubleshoot and fix the issue:

 

Invision Power Suite (IPS) Database

If you know what you’re doing:

  • Find the core_login_links table.

  • Look for the record with your SSO identifier (from VulpeLab/Authentik).

  • Delete that record to "unlink" the SSO from the IPS account.

 

We have experienced this more than once and found this to be the best possible solution.


If you are a VulpeLab member, you can either submit a ticket or post on our forums

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